Operations

London

Customer Success Manager

Serve as the primary point of contact for high-value clients and help them succeed on the platform.

Description:
You’ll be the go-to contact for VirPoint clients, ensuring they get the best from our tools, support, and services. This role is ideal for someone with excellent communication skills, product understanding, and a client-first mindset.

Responsibilities:

  • Onboard and educate new clients on platform features

  • Manage client relationships and act as the voice of the customer

  • Handle inquiries and coordinate with support and trading teams

  • Identify upsell and retention opportunities

  • Monitor client activity and ensure satisfaction

Requirements:

  • 2–3 years in account management, fintech, or customer success

  • Strong understanding of trading platforms and financial instruments

  • Excellent interpersonal and problem-solving skills

  • Client-focused, with a proactive approach to service

  • Comfortable communicating with high-net-worth clients

Application

For further information, please fill in the form below. We will contact you as soon as possible.

GDPR

Compliant

Copyright © VirPoint 2025

RISK WARNING: Contracts for Difference (CFDs) are complex financial instruments that carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading CFDs. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your capital. Trading CFDs may not be suitable for all investors. Past performance does not guarantee future results, and nothing on this website should be considered financial, investment, tax, or legal advice. VirPoint does not take into account your personal financial situation, investment objectives, or risk tolerance. Independent professional advice is strongly recommended before making investment decisions.

VirPoint is owned and operated by Finstar Technologies LTD, a privately held company incorporated in the Marshall Islands. The company adheres to international standards inspired by ESMA and MiCA, promoting transparency, responsible risk disclosure, and client protection. While VirPoint strives to provide a fair and secure trading environment, services are not available in certain jurisdictions, including the United States and any region where the offering of CFDs is prohibited by law or regulation.

VirPoint is an execution-only trading platform. We do not provide portfolio management, investment recommendations, or personalised financial advice. All trading activity is initiated and carried out at the sole discretion of the user. By accessing or using this website, you confirm that you understand these terms and the risks involved in CFD trading.

VirPoint is committed to protecting your data and privacy. Personal data is collected and processed in accordance with GDPR and other applicable standards, and stored securely on servers located in the EEA and other jurisdictions as required. Data may be shared with trusted third-party service providers, including payment processors and verification partners, solely for the purpose of delivering services, meeting compliance obligations, and ensuring platform security.

By using virpoint.com, you agree to our Terms and Conditions, Privacy and Cookies Policy, and acknowledge your understanding of this notice. Cookies are used to improve functionality, monitor performance, and personalise your experience. Cookie preferences can be managed at any time through our cookie banner or browser settings.

GDPR

Compliant

Copyright © VirPoint 2025

RISK WARNING: Contracts for Difference (CFDs) are complex financial instruments that carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading CFDs. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your capital. Trading CFDs may not be suitable for all investors. Past performance does not guarantee future results, and nothing on this website should be considered financial, investment, tax, or legal advice. VirPoint does not take into account your personal financial situation, investment objectives, or risk tolerance. Independent professional advice is strongly recommended before making investment decisions.

VirPoint is owned and operated by Finstar Technologies LTD, a privately held company incorporated in the Marshall Islands. The company adheres to international standards inspired by ESMA and MiCA, promoting transparency, responsible risk disclosure, and client protection. While VirPoint strives to provide a fair and secure trading environment, services are not available in certain jurisdictions, including the United States and any region where the offering of CFDs is prohibited by law or regulation.

VirPoint is an execution-only trading platform. We do not provide portfolio management, investment recommendations, or personalised financial advice. All trading activity is initiated and carried out at the sole discretion of the user. By accessing or using this website, you confirm that you understand these terms and the risks involved in CFD trading.

VirPoint is committed to protecting your data and privacy. Personal data is collected and processed in accordance with GDPR and other applicable standards, and stored securely on servers located in the EEA and other jurisdictions as required. Data may be shared with trusted third-party service providers, including payment processors and verification partners, solely for the purpose of delivering services, meeting compliance obligations, and ensuring platform security.

By using virpoint.com, you agree to our Terms and Conditions, Privacy and Cookies Policy, and acknowledge your understanding of this notice. Cookies are used to improve functionality, monitor performance, and personalise your experience. Cookie preferences can be managed at any time through our cookie banner or browser settings.

GDPR

Compliant

Copyright © VirPoint 2025

RISK WARNING: Contracts for Difference (CFDs) are complex financial instruments that carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading CFDs. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your capital. Trading CFDs may not be suitable for all investors. Past performance does not guarantee future results, and nothing on this website should be considered financial, investment, tax, or legal advice. VirPoint does not take into account your personal financial situation, investment objectives, or risk tolerance. Independent professional advice is strongly recommended before making investment decisions.

VirPoint is owned and operated by Finstar Technologies LTD, a privately held company incorporated in the Marshall Islands. The company adheres to international standards inspired by ESMA and MiCA, promoting transparency, responsible risk disclosure, and client protection. While VirPoint strives to provide a fair and secure trading environment, services are not available in certain jurisdictions, including the United States and any region where the offering of CFDs is prohibited by law or regulation.

VirPoint is an execution-only trading platform. We do not provide portfolio management, investment recommendations, or personalised financial advice. All trading activity is initiated and carried out at the sole discretion of the user. By accessing or using this website, you confirm that you understand these terms and the risks involved in CFD trading.

VirPoint is committed to protecting your data and privacy. Personal data is collected and processed in accordance with GDPR and other applicable standards, and stored securely on servers located in the EEA and other jurisdictions as required. Data may be shared with trusted third-party service providers, including payment processors and verification partners, solely for the purpose of delivering services, meeting compliance obligations, and ensuring platform security.

By using virpoint.com, you agree to our Terms and Conditions, Privacy and Cookies Policy, and acknowledge your understanding of this notice. Cookies are used to improve functionality, monitor performance, and personalise your experience. Cookie preferences can be managed at any time through our cookie banner or browser settings.

GDPR

Compliant

Copyright © VirPoint 2025

RISK WARNING: Contracts for Difference (CFDs) are complex financial instruments that carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading CFDs. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your capital. Trading CFDs may not be suitable for all investors. Past performance does not guarantee future results, and nothing on this website should be considered financial, investment, tax, or legal advice. VirPoint does not take into account your personal financial situation, investment objectives, or risk tolerance. Independent professional advice is strongly recommended before making investment decisions.

VirPoint is owned and operated by Finstar Technologies LTD, a privately held company incorporated in the Marshall Islands. The company adheres to international standards inspired by ESMA and MiCA, promoting transparency, responsible risk disclosure, and client protection. While VirPoint strives to provide a fair and secure trading environment, services are not available in certain jurisdictions, including the United States and any region where the offering of CFDs is prohibited by law or regulation.

VirPoint is an execution-only trading platform. We do not provide portfolio management, investment recommendations, or personalised financial advice. All trading activity is initiated and carried out at the sole discretion of the user. By accessing or using this website, you confirm that you understand these terms and the risks involved in CFD trading.

VirPoint is committed to protecting your data and privacy. Personal data is collected and processed in accordance with GDPR and other applicable standards, and stored securely on servers located in the EEA and other jurisdictions as required. Data may be shared with trusted third-party service providers, including payment processors and verification partners, solely for the purpose of delivering services, meeting compliance obligations, and ensuring platform security.

By using virpoint.com, you agree to our Terms and Conditions, Privacy and Cookies Policy, and acknowledge your understanding of this notice. Cookies are used to improve functionality, monitor performance, and personalise your experience. Cookie preferences can be managed at any time through our cookie banner or browser settings.